State Farm® Insurance Agent Polo Garcia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dayrena Quiroz
August 8, 2025
5
out of
5
rating by Dayrena Quiroz
"Excelente servicio. [Grisel] fue muy amable, profesional y paciente al explicarme todas las opciones de seguro. Me ayudó a encontrar una póliza que se ajusta a mis necesidades y presupuesto. Siempre estuvo disponible para responder mis preguntas y me sentí muy bien atendida. La recomiendo totalmente si buscas un agente confiable."
We responded:
"¡Gracias, Dayrena! 🎉 Estamos súper felices de que Grisel te haya brindado un servicio increíble. ¡Tu recomendación significa mucho para nosotros! 😊"
Sandra Pulido
August 8, 2025
5
out of
5
rating by Sandra Pulido
"Karina thanks for all the help, you’re the absolute best!"
We responded:
"Thank you, Sandra! We're thrilled to hear that Karina was able to assist you so well. Your kind words mean a lot to us, and we’re always here to help. We look forward to seeing you again soon! Thank You !"
Meechie_d2@gmail. Com Davis
August 4, 2025
5
out of
5
rating by Meechie_d2@gmail. Com Davis
"I love the Polo Garcia team! I have been a established customer for several years! Edmir is very professional, took care everything so smoothly!"
Jason Hunt
August 4, 2025
5
out of
5
rating by Jason Hunt
"Polo Garcia and his team at State Farm in Richmond, TX are the real deal. Professional, straight shooters, and always quick to respond when it matters most. Polo actually takes the time to explain your coverage, make sure you’re getting what you need—not just what’s easy. He’s the kind of agent that treats you like family, not just a number. If you’re looking for someone who’s sharp, reliable, and actually gives a damn than Polo’s your guy. Five stars, every time."
We responded:
"Hey Jason! 🌟 Thanks a ton for the awesome shoutout! We're thrilled to have you as part of the family! 🙌"
Nayelis Mata
August 2, 2025
5
out of
5
rating by Nayelis Mata
"⭐⭐⭐⭐⭐ Rebeca is an excellent insurance agent. She’s always available to help me with any details regarding my policies, and she responds quickly, kindly, and very professionally. You can tell she truly cares about her clients and always looks for the best solution. I’m very grateful for her ongoing support. I highly recommend her!"
We responded:
"¡Muchas gracias, Nayelis! Apreciamos tu reconocimiento hacia Rebeca y estamos comprometidos a seguir mejorando para ofrecer el mejor servicio posible."
yurex diaz
August 1, 2025
5
out of
5
rating by yurex diaz
"Muchas gracias a Grisel execelente trabajo y muy profesional."
We responded:
"Estimado Yurex, agradecemos sinceramente su reconocimiento a Grisel y su trabajo profesional. Nos alegra saber que cumplimos con sus expectativas; esperamos poder servirle nuevamente en el futuro."
E Kuju
August 1, 2025
5
out of
5
rating by E Kuju
"Absolutely Great Customer Service! Ms. Karina - she is so sweet & professional. I love this place. Thanks Family!"
We responded:
"Thank you, E Kuju, for your wonderful feedback! We're thrilled to hear that Ms. Karina provided you with great service and that you love our establishment. We look forward to welcoming you back soon!"
Edy Urdaneta Gordon
July 30, 2025
5
out of
5
rating by Edy Urdaneta Gordon
"Excelente atención!"
We responded:
"¡Muchas gracias por tu excelente comentario, Edy! Valoramos tu feedback y seguimos comprometidos con mejorar nuestra atención."
Alonzo Salinas
July 29, 2025
5
out of
5
rating by Alonzo Salinas
"Alma was great providing me with the information and best insurance quotes and pricing."
We responded:
"Thanks so much, Alonzo! 🌟 So glad Alma could help you score those awesome insurance deals! 🌈"
rorick fuller
July 25, 2025
5
out of
5
rating by rorick fuller
"Thanks for taking the time and solving a problem that had been going on for about a month. Thanks for calling me back with updates when you said you would. I really appreciated you and I’m 100% satisfied with your customer service! Thanks again 🙏🏾"
We responded:
"We’re so glad to hear that you had a positive experience with our customer service! Your satisfaction means a lot to us, and we’re happy that we could resolve the issue for you. Thank you for recognizing our efforts in keeping you updated. We appreciate your kind words and look forward to assisting you again in the future! Thank You !"
Michelle Boyer
July 25, 2025
5
out of
5
rating by Michelle Boyer
"Paola was extremely helpful when assisting me with my request to transfer vehicle coverage. Her professionalism was very appreciated!"
We responded:
"Thank you for your kind words, Michelle! We're thrilled to hear that Paola was able to assist you effectively with your vehicle coverage transfer. Her professionalism is truly valued, and we strive to provide exceptional service to all our customers. Your feedback means a lot to us, and we're here to help whenever you need assistance in the future! Thank You !"
tiffany castillo
July 24, 2025
5
out of
5
rating by tiffany castillo
"Paolo was incredibly helpful in helping me get both my renters and car insurance taken care of. Excellent service!"
We responded:
"Thanks so much for the awesome shoutout, Tiffany! 🌟 We're thrilled Paolo could help you out—welcome to the family! 🎉"
Alma Rios
July 23, 2025
5
out of
5
rating by Alma Rios
"Thank you Paola for your great service and for answering all my concerns."
We responded:
"Gracias, Alma! We truly appreciate your feedback and are thrilled to hear about your positive experience with Paola; it helps us continue improving!"
Jo Bennet
July 22, 2025
5
out of
5
rating by Jo Bennet
"Polo's story is truly unique, his background is inspirational, and honestly shows that determination, tenacity, and grit can lead to outcomes! His coaching and training method is superb, likewise with the advice that he gives. I am very pleased to have learned from him!"
We responded:
"Thank you, Jo, for your wonderful feedback! We're thrilled to hear that you found Polo's coaching and training methods inspirational and effective. Your satisfaction is our priority, and we look forward to supporting your continued growth!"
simon martinez
July 21, 2025
5
out of
5
rating by simon martinez
"Excelente servicio de la agente Paola Valdes, atenta y servicial la recomiendo 100%"
We responded:
"Thank you very much for sharing your experience with Flor in our State Farm Insurance agency. "
Rhina Castellon
July 21, 2025
5
out of
5
rating by Rhina Castellon
"Me dio muy buena atencion Paola, fue muy amable y me resolvio muy rapido"
We responded:
"Estimada Rhina Castellon, muchas gracias por su amable comentario. Nos alegra saber que Paola le brindó una atención excepcional; trabajamos constantemente para ofrecer un servicio rápido y eficaz. ¡Esperamos atenderla de nuevo pronto!"
CVAR43US Valdez
July 19, 2025
5
out of
5
rating by CVAR43US Valdez
"De excelente para arriba. Recibí una atención de altura. Muy profesional, diligente, eficiente y efectiva la Sra. Grisel. 100% recomendada. Gracias..!"
We responded:
"¡Muchísimas gracias por tu amable comentario! Valoramos tu feedback y nos comprometemos a seguir ofreciendo un servicio excepcional."
Faris Al-Luqman
July 19, 2025
5
out of
5
rating by Faris Al-Luqman
"Top notch service thank you Karina! Got my insurance set up in 5 minutes"
We responded:
"Thank you so much for your kind words, Faris! We’re thrilled to hear that Karina was able to assist you so efficiently. Your time is valuable, and we’re glad to have made the insurance setup process quick and easy for you. We appreciate your feedback and look forward to serving you again! Thank You !"
Darren Nobles
July 18, 2025
5
out of
5
rating by Darren Nobles
"Paola was extremely helpdful when assisting me with my request. Her professionalism is top notch."
We responded:
"Thanks so much, Darren! 🌟 We're thrilled to hear Paola took such great care of you! 😊"
Maily Montelongo
July 18, 2025
5
out of
5
rating by Maily Montelongo
"Maravillosa"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue maravillosa. Apreciamos tu apoyo y esperamos verte de nuevo pronto. Thank You !"
Agnes Mireles
July 18, 2025
5
out of
5
rating by Agnes Mireles
"Called in today for a quote and was pleasantly surprised at how knowledgeable and professional Karina was. It so refreshing to find an agent that is willing to help you with every question and not trying to rush me off the phone. Will definitely recommend to my friends and employees!!!"
We responded:
"Thank you, Agnes, for your kind words and recognition of Karina's professionalism and knowledge. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!"
Joseline C
July 18, 2025
5
out of
5
rating by Joseline C
"Polo Garcia is truly one of a kind. Not only is he knowledgeable and professional, but he genuinely cares about helping everyone he meets."
We responded:
"Dear Joseline, thank you for your generous review! We are thrilled to hear that Polo's expertise and dedication made such a positive impact on your experience."
Barbara Barrios
July 17, 2025
5
out of
5
rating by Barbara Barrios
"Paola de Polo García- State Farm fue increíblemente atenta desde el día uno. Muy amable, paciente y con un increíble servicio al cliente que me hacer agradecer tenerlos como agente de seguros de mi casa y carro. ¡100% recomendados!"
We responded:
"¡Gracias, Barbara! 🌟 Nos alegra saber que Paola te brindó una experiencia increíble! 🚗🏡"
Scott Crane
July 17, 2025
5
out of
5
rating by Scott Crane
"This agency is very customer driven. Paola was always available and did an outstanding job answering questions and providing information."
We responded:
"Thank you, Scott! We’re thrilled to hear about your positive experience with Paola and appreciate your feedback as it helps us continue to improve and serve our customers better!"
Eufemia Suarez
July 11, 2025
5
out of
5
rating by Eufemia Suarez
"Ivan was really helpful answering all my questions."
We responded:
"Thank you for your kind words! We're thrilled to hear that Ivan was able to assist you with your questions. Our team is dedicated to providing excellent service, and it's rewarding to know that you had a positive experience. We appreciate your support and look forward to serving you again."