State Farm® Insurance Agent Polo Garcia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Federico Perez
November 21, 2025
5
out of
5
rating by Federico Perez
"Reseña para Grisel Vázquez – State Farm (Agencia de Polo García) Mi experiencia con Grisel Vázquez, agente de State Farm en la agencia de Polo García, ha sido realmente excepcional. Es una persona extremadamente honesta, algo que para mí marca la diferencia a la hora de contratar un seguro. Desde el primer momento se tomó el tiempo de entender mis necesidades reales y personalizar cada detalle, ofreciéndome distintas opciones y explicando con total claridad los pros y contras de cada alternativa. Siempre busca ajustarse al presupuesto sin perder calidad en la cobertura, y eso demuestra profesionalidad y transparencia. Además, su disponibilidad ha sido increíble. Estuvo pendiente de mí en todo momento, incluso en fin de semana, que fue cuando me entregaron el coche, y no puso ningún inconveniente. Es muy proactiva, rápida en las respuestas y siempre está dispuesta a ayudar. Otro punto muy positivo es que, gracias a ella, me evité las eternas esperas de los call centers. El trato con Grisel es directo, ágil y resolutivo. Conoce perfectamente el sector y los procedimientos internos de las aseguradoras, y eso se nota en la tranquilidad que transmite y en lo sencillo que hace el proceso de contratación. Sin duda la recomiendo al 100%. A partir de ahora será mi persona de confianza para gestionar todos los seguros de mi familia. Una profesional de primer nivel dentro de la agencia de Polo García, y una atención que marca la diferencia."
We responded:
"¡Muchas gracias por tu reseña tan positiva, Federico! Valoramos tu feedback y estamos comprometidos a seguir brindando un servicio excepcional a todos nuestros clientes."
Michael Mitchell
November 20, 2025
5
out of
5
rating by Michael Mitchell
"Great 👍 job, you gave me a great price plus the best coverage possible, l called probably 10 different companies and you gave me the best policy. Thanks, best experience imaginable"
We responded:
"Hey Michael! 🎉 We're pumped to hear you had such a fab experience with us! Thanks for being awesome! 🙌"
Oski Sosa
November 17, 2025
5
out of
5
rating by Oski Sosa
"I want to thank Grisel for her excellent service throughout the entire process of my policy. She was clear, patient, and very professional, which made everything quick and hassle-free. People like her truly make a difference at State Farm. Thank you for your outstanding service!"
We responded:
"We are thrilled to hear about your positive experience with Grisel! It’s wonderful to know that her professionalism and attentiveness made the process smooth for you. Your appreciation motivates us to continue providing excellent service. Thank you for taking the time to share your feedback! Thank You !"
Osgleydi Valderrama
November 17, 2025
5
out of
5
rating by Osgleydi Valderrama
"Excelente atención y rapidez. Agradecida."
We responded:
"¡Gracias, Osgleydi! 😊 Nos alegra saber que disfrutaste de nuestra atención y rapidez. ¡Esperamos verte de nuevo pronto! 🎉"
Elvis Martins
November 14, 2025
5
out of
5
rating by Elvis Martins
"A experiência foi perfeita. A Grisel foi incrível desde o primeiro momento! Extremamente competente e atenciosa. Acho que ela merece ser promovida! Ela é simplesmente sensacional! Merece um constelação inteira, e não apenas 5 estrelas. Obrigado."
We responded:
"Muito obrigado, Elvis! Agradecemos seu feedback e estamos felizes em saber que Grisel fez a diferença na sua experiência."
Julissa Hernandez
November 14, 2025
5
out of
5
rating by Julissa Hernandez
"Grisel was very friendly and nice , she helped me so much and the process was fast and she always had a great and positive attitude!"
We responded:
"Thank you, Julissa, for your wonderful feedback! We're thrilled to hear that Grisel provided you with such excellent service and support—she truly embodies our commitment to a positive customer experience."
arogent1
November 13, 2025
5
out of
5
rating by arogent1
"Ivania is always thorough, responsive, and genuinely compassionate. Always available to handle anything I need with professional. There is nobody better and I can’t imagine having anyone else."
We responded:
"Thank you so much for your kind words about Ivania! We're thrilled to hear that her thoroughness and compassion have made such a positive impact; your satisfaction is our top priority."
Carlin Garzon
November 8, 2025
5
out of
5
rating by Carlin Garzon
"Excelente atención de Grisell"
We responded:
"¡Muchas gracias, Carlin! Nos alegra saber que Grisell te brindó una excelente atención; valoramos mucho tu feedback y trabajamos continuamente para mejorar."
Cindy Rodriguez
November 5, 2025
5
out of
5
rating by Cindy Rodriguez
"It’s Always a pleasure to talk to Karina she goes above and beyond to get you the right insurance coverage available ."
We responded:
"We're so glad to hear that you love working with Karina, Cindy! She's a rockstar! 🌟 Thanks for the awesome shoutout! 🎉"
jose villarreal
November 5, 2025
5
out of
5
rating by jose villarreal
"Acabo de asegurar mis carros con la señorita Grisel fue muy amable y muy paciente para hacermi póliza ."
We responded:
"Muchas gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que Grisel te brindó un excelente servicio y te ayudó con tu póliza de manera amable y paciente. Valoramos mucho tu confianza y estamos aquí para cualquier cosa que necesites en el futuro. Thank You !"
Roberto Gutierrez
October 31, 2025
5
out of
5
rating by Roberto Gutierrez
"Grisel nos dio un servicio excelente y estamos muy agradecidos con ella."
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Grisel te brindó un servicio excelente. Apreciamos tu reconocimiento y nuestro equipo siempre está aquí para ayudarte. Esperamos verte nuevamente pronto. Thank You !"
Belki Melgar
October 30, 2025
5
out of
5
rating by Belki Melgar
"Gracias Grisel por la paciencia que me tuvo y sobre todo por responder las dudas que tenía excelente servicio recomiendo al 100%"
We responded:
"¡Gracias a ti, Belki! 🌟 Tu apoyo significa el mundo para nosotros, y estamos aquí siempre para ayudarte. 😊"
Ektaz Gandhi
October 27, 2025
5
out of
5
rating by Ektaz Gandhi
"Fastest service I’ve received during the shopping process."
We responded:
"Thank you, Ektaz! We're thrilled to hear about your positive experience and always strive for quick and efficient service."
hiram david sanchez polanco
October 24, 2025
5
out of
5
rating by hiram david sanchez polanco
"Excelente atención muy amable"
We responded:
"Estimado Hiram, muchas gracias por su amable comentario y por reconocer nuestra atención al cliente. Nos complace saber que tuvo una experiencia positiva y esperamos verlo de nuevo pronto."
Yeni Mendez
October 22, 2025
5
out of
5
rating by Yeni Mendez
"Muy buena atención"
We responded:
"Agradecemos sinceramente su comentario, Yeni. Nos alegra saber que recibió una atención excelente y esperamos poder servirle nuevamente en el futuro."
Travis Masterson
October 21, 2025
5
out of
5
rating by Travis Masterson
"Travis Lampke was exceptional to work with. I switched from progressive to State Farm today for my Auto and new home insurance. The ability to talk to a real person was invaluable to me, and the pricing offered was better as well! Thanks for making it such an easy process I truly appreciated it!"
We responded:
"Thank you, Travis! We're thrilled to hear about your positive experience with Travis Lampke and our team. Your feedback inspires us to keep improving!"
Yorisbel Albelo
October 21, 2025
5
out of
5
rating by Yorisbel Albelo
"Lo mejor 👌gracias"
We responded:
"¡Gracias a ti, Yorisbel! 😊 ¡Nos encanta saber que te ha gustado! 🎉"
corina carbajal
October 16, 2025
5
out of
5
rating by corina carbajal
"Thank you Karina for your professionalism!"
We responded:
"We truly appreciate your kind words, Corina! Karina is indeed a valued member of our team, and we're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we look forward to serving you again soon! Thank You !"
Adriana Blanco
October 14, 2025
5
out of
5
rating by Adriana Blanco
"Edmir was very patient and very helpful I’m very grateful and happy. Thank you very much for everything you did today, so I can start the new policy and for helping my mother in law with her new policy."
We responded:
"We're thrilled to hear about your positive experience with Edmir! His patience and helpfulness are truly appreciated, and we're glad he could assist both you and your mother-in-law. Thank you for your kind words, and we look forward to serving you both in the future! Thank You !"
Olga Richmond
October 13, 2025
5
out of
5
rating by Olga Richmond
"Buena experiencia, muy agradecida con el servicio 🙏 muy amable y atenta Grisel :)"
We responded:
"¡Gracias, Olga! 🌟 Nos alegra saber que Grisel te hizo sentir tan especial. ¡Esperamos verte pronto! 😊"
Alberto Gutierrez
October 2, 2025
5
out of
5
rating by Alberto Gutierrez
"I want to publicly recognize the professionalism and excellent customer service to my agent Grisel Vázquez with State Farm Insurance. If you need any type of insurance; I would highly recommend you contact her. She’s very knowledgeable and very kind. Thank YOU Ms. Vazquez!"
We responded:
"¡Muchas gracias, Alberto! Apreciamos tu reconocimiento y estamos comprometidos a seguir ofreciendo un servicio excepcional."
Melissa Paiva
October 1, 2025
5
out of
5
rating by Melissa Paiva
"It’s been such a pleasure to work with Edmir Lolic at State Farm. He provides amazing customer service and goes out of his way to help and find you the best rates! He’s extremely proactive and always on top of everything. He’s been super patient with all my questions and really takes his time to explain things to me! Thanks for all of the great support Edmir! I’m so glad to have made the switch to State Farm!"
We responded:
"Dear Melissa, thank you so much for your glowing review! We’re thrilled to hear about your positive experience with Edmir Lolic and appreciate your trust in State Farm; please don’t hesitate to reach out if you have any further questions or need assistance."
yusmari gonzalez
September 30, 2025
5
out of
5
rating by yusmari gonzalez
"Agradable atención, excelente comunicación. Y pronta solución a lo que yo buscaba 👍🏼🤗🥳"
We responded:
"¡Gracias, Yusmari! Nos alegra saber que recibiste una atención excelente y que pudimos ayudarte. ¡Tu feedback es muy valioso para nosotros!"
Chase Bradley
September 24, 2025
5
out of
5
rating by Chase Bradley
"Polo is a wonderful agent!"
We responded:
"Thanks a ton, Chase! 🎉 We're so glad you had a great experience with Polo! 😊"
Mike Mass
September 18, 2025
5
out of
5
rating by Mike Mass
"Edmir friendly and patient and very helpful"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Edmir provided you with friendly and patient service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again soon! Thank You !"