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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Ortiz

September 10, 2025

5  out of  5
rating by William Ortiz
"I had a great experience working with Edmir Lolic. He’s professional, friendly, and showed a strong willingness to help every step of the way. Communication was clear and consistent, and they were always available to answer my questions. I truly appreciate the support and would highly recommend them to anyone looking for an insurance agent who goes above and beyond."
We responded:
"Thank you, William! We’re thrilled to hear about your positive experience with Edmir and appreciate your recommendation. Your feedback helps us continually improve; we’re always here to support you!"
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Lester Quiroa

September 9, 2025

5  out of  5
rating by Lester Quiroa
"Polo, is the men…"
We responded:
"Thanks so much, Lester! 🙌 We think Polo's pretty awesome too! 🌟"
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Franklin O. Hernandez

September 6, 2025

5  out of  5
rating by Franklin O. Hernandez
"Excellent service..Grisel es muy amable y professional..siempre dispuesta a responder mis inquietudes….Estamos muy contentos con su servicio…**********"
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Santiago Aristizabal

September 3, 2025

5  out of  5
rating by Santiago Aristizabal
"Grisel me atendió súper bien y me dio el mejor precio"
We responded:
"Estimado Santiago, agradecemos sinceramente su comentario. Nos complace saber que Grisel le brindó un excelente servicio y el mejor precio; su satisfacción es nuestra prioridad."
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Karina Peters

August 28, 2025

5  out of  5
rating by Karina Peters
"Thank you Karina for all of your help! I would definitely refer all of my friends and family!!"
We responded:
"Thanks a ton, Karina! 🎉 We appreciate you spreading the love! 💖"
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Iamjakin 23

August 27, 2025

5  out of  5
rating by Iamjakin 23
"Thank you so much for helping me with your services! Karina helped me through every step of the way! 10/10, Will def come back! I recommend :)"
We responded:
"We're thrilled to hear about your positive experience with Karina! It's wonderful to know that her assistance made a difference for you. Thank you for your kind words and for recommending us. We look forward to welcoming you back soon! Thank You !"
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syrah diaz

August 27, 2025

5  out of  5
rating by syrah diaz
"Karina really helped me out when I needed an insurance quote. She was patient and helped me get the covered I needed. I tried other insurance companies and they didn’t understand what I needed . Karina took the time to listen and understand what I need. She provided all the info I needed. So glad she was the agent that answered my call!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Karina was able to assist you with your insurance needs so effectively. It’s great to know her patience and understanding made a difference for you. We appreciate your recognition and are so glad to have her on our team. Your satisfaction is our priority, and we're here for you whenever you need assistance! Thank You !"
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diana giraldo

August 26, 2025

5  out of  5
rating by diana giraldo
"Ecxelente"
We responded:
"¡Gracias, Diana! 🌟 Nos encanta que te haya gustado, ¡bienvenida a la familia! 🎉"
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Norma Hernandez

August 22, 2025

5  out of  5
rating by Norma Hernandez
"Recientemente llame para pedir un presupuesto y me atendio Karina, me ayudo en todo y fue muyyy amable en todo el proceso ,1000%recomendada!!!!!!😇😇😇😇"
We responded:
"¡Muchas gracias, Norma! Nos alegra saber que Karina te brindó un excelente servicio; valoramos mucho tus comentarios y seguimos trabajando para mejorar cada día. 🌟"
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Joshua Villalva

August 22, 2025

5  out of  5
rating by Joshua Villalva
"Karina was very attentive & helped me find the insurance I was looking for. I will definitely recommend her to my family & friends."
We responded:
"Thank you, Joshua, for your kind words! I'm thrilled to hear that Karina provided you with excellent service, and we appreciate your recommendations to family and friends."
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Noe Dominguez

August 22, 2025

5  out of  5
rating by Noe Dominguez
"Thanks to Karina, she made everything very smooth & understand 10/10"
We responded:
"Thank you, Noe, for your wonderful feedback! We're thrilled to hear that Karina provided you with a seamless experience, and we look forward to serving you again."
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Catalina Duque

August 21, 2025

5  out of  5
rating by Catalina Duque
"I’m so happy I came across Griselda Vazquez. She’s great.knowledgeable. Courteous. She explained every single detail to me. She’s a very good agent I hope I can find more like her . Find me a great deal. Thank you Grisel"
We responded:
"¡Gracias, Catalina! Nos alegra saber que Griselda pudo ayudarte y que su conocimiento hizo la diferencia. Valoramos tu feedback y seguimos comprometidos en brindar un excelente servicio."
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Pablo Delgado

August 21, 2025

5  out of  5
rating by Pablo Delgado
"Super knowledgeable insurance agency, had a great conversation with Ivan who was amazing."
We responded:
"Thank you for your kind words, Pablo! We're thrilled to hear you had a great experience with Ivan and found our team knowledgeable. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. We're here to help whenever you need assistance with your insurance needs. Thank You !"
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Jonathan Arredondo

August 21, 2025

5  out of  5
rating by Jonathan Arredondo
"Ivan was super helpful in assisting me and helped me learn more about insurance needs"
We responded:
"Hey Jonathan! 🙌 So glad to hear Ivan was on point for you—he’s a rockstar! Thanks for the awesome review! 🎉"
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Adil Ahmed

August 19, 2025

5  out of  5
rating by Adil Ahmed
"Thank you Paola your are amazing"
We responded:
"Hey Adil! 🌟 Thanks a ton for the shoutout! Paola is indeed a superstar! 🙌✨"
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CL T

August 14, 2025

5  out of  5
rating by CL T
"I’ve had an excellent experience working with Edmir in the State Farm team. Edmir is patient, knowledgeable, and quick to respond to any questions I have. He goes above and beyond to make sure I understand my coverage,I truly appreciate his professionalism and kindness. Highly recommend Edmir for anyone looking for great service!"
We responded:
"Dear CL T, thank you so much for your generous feedback! We're thrilled to hear about your positive experience with Edmir and appreciate your recommendation; his dedication to excellent service truly reflects our team's values."
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RNG_BE0WULF_ YT

August 14, 2025

5  out of  5
rating by RNG_BE0WULF_ YT
"I was calling your office on Tuesday around 5:30pm but everyone was busy. I was going to call back on Wednesday but I received a call back from your office and it was Edmir, I was thankful and surprised because in other occasions no one has return the call when I have called several times. Edmir talk to me that day he text me on Wednesday that he wanted to talk about my options but he was not feeling well and I ask him if we could talk on Thursday so he could get some rest . I’m give a 10 to Edmir because even though he was not feeling well he still wanted to help me , today Thursday he call me we talk about my options about some discounts and since I can take advantage of that I just ask him to change my coverage on one hevicle and he did. He has help me and follow up and I’m just grateful that Edmir called me ,he has a great customer service. Thank you Edmir for your assistance and your great customer service and been very professional."
We responded:
"Thank you so much for your kind words about Edmir and your experience with our office. We truly value your feedback and are committed to providing exceptional service; it’s wonderful to hear that Edmir’s dedication made a positive impact."
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Roberto Ramirez

August 13, 2025

5  out of  5
rating by Roberto Ramirez
"This office has a great staff, they make you feel like family and are always there to help and support when needed. A+ in my book."
We responded:
"¡Muchas gracias, Roberto! Nos alegra saber que te sientes como en familia, ¡tu apoyo significa mucho para nosotros!"
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Dayrena Quiroz

August 8, 2025

5  out of  5
rating by Dayrena Quiroz
"Excelente servicio. [Grisel] fue muy amable, profesional y paciente al explicarme todas las opciones de seguro. Me ayudó a encontrar una póliza que se ajusta a mis necesidades y presupuesto. Siempre estuvo disponible para responder mis preguntas y me sentí muy bien atendida. La recomiendo totalmente si buscas un agente confiable."
We responded:
"¡Gracias, Dayrena! 🎉 Estamos súper felices de que Grisel te haya brindado un servicio increíble. ¡Tu recomendación significa mucho para nosotros! 😊"
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Sandra Pulido

August 8, 2025

5  out of  5
rating by Sandra Pulido
"Karina thanks for all the help, you’re the absolute best!"
We responded:
"Thank you, Sandra! We're thrilled to hear that Karina was able to assist you so well. Your kind words mean a lot to us, and we’re always here to help. We look forward to seeing you again soon! Thank You !"
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Meechie_d2@gmail. Com Davis

August 4, 2025

5  out of  5
rating by Meechie_d2@gmail. Com Davis
"I love the Polo Garcia team! I have been a established customer for several years! Edmir is very professional, took care everything so smoothly!"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the years and are thrilled to hear about your positive experiences with Edmir and the team. It's our goal to provide seamless service, and we're glad to know we've met your expectations. We look forward to continuing to serve you in the future! Thank You !"
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Jason Hunt

August 4, 2025

5  out of  5
rating by Jason Hunt
"Polo Garcia and his team at State Farm in Richmond, TX are the real deal. Professional, straight shooters, and always quick to respond when it matters most. Polo actually takes the time to explain your coverage, make sure you’re getting what you need—not just what’s easy. He’s the kind of agent that treats you like family, not just a number. If you’re looking for someone who’s sharp, reliable, and actually gives a damn than Polo’s your guy. Five stars, every time."
We responded:
"Hey Jason! 🌟 Thanks a ton for the awesome shoutout! We're thrilled to have you as part of the family! 🙌"
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Nayelis Mata

August 2, 2025

5  out of  5
rating by Nayelis Mata
"⭐⭐⭐⭐⭐ Rebeca is an excellent insurance agent. She’s always available to help me with any details regarding my policies, and she responds quickly, kindly, and very professionally. You can tell she truly cares about her clients and always looks for the best solution. I’m very grateful for her ongoing support. I highly recommend her!"
We responded:
"¡Muchas gracias, Nayelis! Apreciamos tu reconocimiento hacia Rebeca y estamos comprometidos a seguir mejorando para ofrecer el mejor servicio posible."
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yurex diaz

August 1, 2025

5  out of  5
rating by yurex diaz
"Muchas gracias a Grisel execelente trabajo y muy profesional."
We responded:
"Estimado Yurex, agradecemos sinceramente su reconocimiento a Grisel y su trabajo profesional. Nos alegra saber que cumplimos con sus expectativas; esperamos poder servirle nuevamente en el futuro."
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E Kuju

August 1, 2025

5  out of  5
rating by E Kuju
"Absolutely Great Customer Service! Ms. Karina - she is so sweet & professional. I love this place. Thanks Family!"
We responded:
"Thank you, E Kuju, for your wonderful feedback! We're thrilled to hear that Ms. Karina provided you with great service and that you love our establishment. We look forward to welcoming you back soon!"